(504) 866-5433

Call us at (504) 866-5433

Store Hours: Tues – Sat: 10AM – 5PM

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Services

Jewelry & Watch Repair

At Friend and Company, we see jewelry as art. We bring the highest caliber of craftsmanship to every piece we repair. Each of our repair services, from diamond and gem setting, pearl and bead stringing, remounting, ring sizing and beyond, meets the highest standards of workmanship. To guarantee the highest degree of customer satisfaction, we rigorously inspect each item after repair to ensure the quality of the work performed. Our experience ranges from modern pieces to Grandmother Betty’s engagement ring. You can feel confident when bringing any piece of jewelry to Friend and Company, that we will masterfully return it to its original beauty.

Friend and Company is able to quickly process the replacement of most watch batteries and the removal of watch links. More complex watch repairs will require a more thorough review by our watchmaker. We will contact you with an estimate and any particulars.

Remounting & Restyling

Friend and Company would like to help you bring renewed life to your jewelry wardrobe so you can once again enjoy pieces that have been sitting unworn in your jewelry box. We can create a new mounting, repurpose an old favorite or add additional sparkle to a much-loved family heirloom. Whether you want to add a contemporary feel to an older piece or add a vintage look or bit of whimsy to something modern, Friend and Company can help.

Sell Your Jewelry

Sell old jewelry at Friend and Company. Whether trying to make a little extra cash or turning old jewelry into new jewelry, we are your local, trusted name for trading in your precious metals, diamonds and gemstones. We also purchase entire jewelry estates, antique timepieces and coin collections. Bring in your broken or unwanted jewelry and sell it to us. You can take the cash or trade up to something you will love.

Friend and Company has an A+ rating with the Better Business Bureau and utilizes only government certified and calibrated scales.

LET’S MAKE IT SIMPLE

Bring your items to our store. We will evaluate them and make an offer to buy them. If you can’t get to our store, give us a call and we can talk. If we are interested in purchasing your items, we will give you instructions on how to ship them to us.

Appraisals

As we all know, the world markets are in a continual state of flux. This is reflected in the market price of commodities such as gold, platinum, silver and gemstones. These changes can affect the value of your jewelry. That is only one reason appraisals are important. Appraisals are also needed for updating an insurance policy, the completion of an estate and the liquidation of assets. Friend and Company can assist you in all of your appraising needs. We have a reasonable appraisal fee of $90 for the first piece and $50 for each additional piece. We request that you call or email to schedule an appointment with our Independent Certified Gemologist Appraiser.

Engraving

Engraving is a wonderful way to add additional meaning to a special piece. Friend and Company can accommodate all of your engraving needs from jewelry to giftware. Whether you prefer etching, machine engraving or hand engraving, we are your resource. We have the knowledge and experience to help you add your own personal touch to a piece that will be enjoyed for generations.

Trade Up

Whether you are celebrating an important event or just want to make your life sparkle even more, Friend and Company can help you do just that. We offer our clients the opportunity to trade in any diamond purchased at Friend and Company. The original purchase price of the trade-in diamond in is transferred to the purchase of an even more spectacular diamond.

Gold & Diamond Buying

GOLD BUYING – Friend and Company is a reputable dealer in gold. We will assess your metal by weight and determine the price from the current market value. We offer flexibility in payment so you can receive a check for the amount or apply the value amount toward the purchase of new jewelry. Due to the fluctuation in the gold market, we are unable to quote prices over the phone.

DIAMOND BUYING – Friend and Company is a well-respected company in the diamond industry. We will assess your diamonds and determine the price from the current market value. We can print you a check or we offer you the opportunity to use the value toward the purchase of new jewelry. Due to the fluctuation in the diamond market, we are unable to quote prices over the phone.

Pearl Stringing

Friend and Company has a wealth of experience with stringing and restringing of pearls. We can restring a simple strand of pearls into multi-strand chokers and bracelets. It is suggested that you restring pearl items every 12 months.

Cleaning & Inspections

This is an important and often overlooked aspect of jewelry ownership. Like any item that is subjected to regular wear and tear, jewelry should be regularly inspected to help detect damage and prevent the loss of loose gemstones or diamonds. We will clean your pieces and inform you of any possible concerns and what is required to address any issues discovered. Friend and Company offers expert and well-priced jewelry repairs.

Financing

Now that you have found the perfect piece, we can assist you with payment options through Synchrony Financial. We will gladly help you navigate the application process. Please talk to one of our qualified sales staff to take advantage of the one-year same as cash option.

Insurance

It is important to plan for the unexpected. Insurance can help ease your mind regarding loss, damage or theft. You can never replace the memories, but you can be monetarily reimbursed. We recommend Jewelers Mutual Insurance Company to help you with your insurance needs. Visit their site here.